We use your personal data to deliver and enhance the service we provide. By accessing or using the service, you consent to the collection and use of your information as described in this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined in the following conditions. These definitions will apply regardless of whether they appear in singular or plural.
Definitions
- Account: A unique account created for you to access our service or parts of it.
- Affiliate: An entity that controls, is controlled by, or is under common control with another party.
- Application: The software program provided by DropHello, downloaded on your device.
- Company: Refers to DropHello (Drophello.com), based in BJB Nagar, Near Hyundai Showroom, Bhubaneswar, Odisha 751014, and referred to as "we," "us," or "our" in this agreement.
- Cookies: Small files stored on your device by a website, containing browsing details and preferences.
- Country: Refers to Odisha, India.
- Device: Any electronic device like a computer, cellphone, or tablet that can access the service.
- Personal Data: Information that identifies or can identify an individual.
- Service: Refers to the DropHello application, website, or both.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When using our service, we may ask you to provide personal information to contact or identify you. This may include:
- Email address
- First and last name
- User profile picture
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
We automatically collect usage data when you use our service. This may include:
- Your device's IP address
- Browser type and version
- Pages visited on our service
- Date and time of visit
- Time spent on pages
- Unique device identifiers
Use of Your Personal Data
We may use your personal data for the following purposes:
- To provide and maintain our service: Including monitoring the usage of our service.
- To manage your account: Managing your registration as a user of the service.
- To contact you: By email, telephone calls, SMS, or other equivalent forms of electronic communication.
- To respond to support or feature requests: Providing you with information, products, or services you request from us.
- For business transfers: In case of merger, acquisition, or asset sale, your personal data may be transferred.
- For other internal operational purposes: Such as data analysis, identifying usage trends, and improving our service.
Sharing Your Personal Data
We do not sell your personal data. We may share your information only in the following situations:
- With Service Providers: To monitor and analyze the use of our service.
- For business transfers: In connection with any merger, sale, or acquisition.
- With Affiliates: We may share your information with our affiliates.
- With your consent: We may disclose your personal information for any other purpose with your consent.
Retention of Your Personal Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Security of Your Personal Data
While we strive to protect your personal data using commercially acceptable means, no method of transmission over the Internet or electronic storage is 100% secure. We implement commercially reasonable safeguards, but we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing your personal data.
- Objection: Object to our processing of your personal data.
- Data Portability: Request transfer of your data to another organization.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. If we make significant changes, we will notify you by email or through in-app notifications.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us:
- By email: support@drophello.com
- By visiting: https://drophello.com
- By phone: +91 86586 85065