WhatsApp Business API is transforming how companies communicate with customers. Let’s explore 7 impactful use cases that businesses can implement using DropHello.

1. Automated Customer Support

Handle FAQs, queries, and issue resolution 24/7 with AI chatbots.

2. Order Tracking Updates

Keep your customers in the loop with real-time shipping and delivery notifications.

3. Lead Generation Campaigns

Collect leads via WhatsApp forms and qualify them automatically.

4. Product Launch Notifications

Notify subscribers instantly when you release a new feature or product.

5. Appointment Bookings

Enable users to book and reschedule appointments directly from chat.

6. Internal Team Alerts

Send real-time updates to employees, agents, or field staff securely.

7. Feedback & Review Collection

Ask for customer feedback after a service or product delivery.

DropHello makes all this easy, legal, and scalable. Get started today.